How selling your device works.
Start with a quote, prepare and ship your eligible device, then receive payment after inspection and confirmation of the offer. Your order instructions explain the details that apply to your device.
Get your quote
Choose the exact model and answer the condition questions accurately. The available models and listed requirements determine eligibility. If your device is not listed, contact us rather than selecting a similar model.
Review the quote and your order details, then select from the payout methods available for your order.
Prepare and ship your device
Back up the data you want to keep. Remove personal accounts, Find My or other activation locks, and any management restrictions as instructed. Pack the device securely and include the items requested in your order.
Follow the shipping method and deadline in your order instructions. Eligible orders receive a prepaid label; customers in Alaska, Hawaii and US territories should contact us first because a prepaid label is not provided for those locations. Keep your shipment tracking information.
When the device arrives, our team checks its model, condition and eligibility against your order. If something differs and changes the quote, we explain the finding and revised offer. Review the FAQ for the choices and return terms that apply.
After the inspection and offer are confirmed, we send payment using your selected method. Current options include PayPal, Venmo, Zelle and check. Follow the updates for your order and contact us if you need help.