We are located in the suburbs of Philadelphia in beautiful Huntingdon Valley, PA.
We currently purchase the following MacBook models/years:
MacBook - 2015 to 2017
MacBook Pro - 2009 to current model
MacBook Air - 2010 to current model
For iPhones we currently purchase: iPhone 7, 7 Plus, 8, 8 Plus, X, Xs, Xs Max, and Xr.
For iPads we currently purchase: All iPad Mini models, all iPad Air models, all iPad Pro models, and the iPad 5th/6th Gen.
Yes, we do! We are still adding the functionality to get a quote for Apple Desktops directly on our website and it should be up soon, so in the meantime we just quote for them via email. We currently purchase the following Apple Desktop models:
Mac Mini: Mid 2011 to current model
iMac: Late 2013 to current model
Mac Pro: Late 2013 to current model
Please email us the details for your Apple Desktop and we will get back to you ASAP with a quote for it.
A device has to be shipped to us within 10 business days from the time of your order for your offer to be valid. Transit time itself doesn't matter and it's just a matter of getting it into FedEx possession before the offer expiration. So if you get it into FedEx possession anytime before your offer expiration date you will be good to go! But if your device is given to FedEx past the offer expiration date and the price has changed on our website your quote may be revised at our discretion.
When we receive your device we check the condition, functionality, and specifications against how it was selected when you received your price quote. If it does not match we will email you to explain everything, provide pictures if needed, and give you a revised quote. Then you have the option to accept the revised price quote or to have us send the device back to you at absolutely no cost (we'll pay for the shipping). We are honest and fair and will always do our best to work with customers.
Within 1 business day of receiving your device your payment will be sent. When we receive your item we will verify its condition and contents, make sure it matches what you selected, and then pay you via PayPal or check (whichever method you selected at time of your order). Nobody pays customers faster than GoRoostr!
All packages shipped with our free provided FedEx label are fully insured for the full quoted amount. As long as it's well packaged as per our provided instructions, it will be covered!
We fully format/wipe each and every device we receive, and it is one of the first steps we do when a device arrives. No employee of GoRoostr is allowed to inspect a device without first erasing a customers data. Your data is safe and secure with us, guaranteed! Please just make sure to back-up any data you still need prior to sending a device to us as once we wipe it here there will be no way to retrieve the data anymore.
Yes, we buy devices in any physical condition and even if they are broken or have liquid spill damage. But the device cannot be previously tampered with. If there have been any attempted repairs or missing parts (aside from a Hard Drive) we cannot purchase it. Because we salvage parts of broken devices and the severity of liquid spill damage can vary so greatly, we will need to thoroughly inspect/evaluate each device to determine the usability of the parts. If it is determined there are no salvageable parts (completely immersed in liquid) we may not be able to purchase your device. Please contact us if you are unsure if your device qualifies.
Because of the time and resources involved we unfortunately cannot provide a box, but a free pre-paid FedEx shipping label & great packaging instructions will be provided to you upon order submission.
It depends on the model and keyboard layout. Please contact us to discuss whether or not we purchase a MacBook with your specific non U.S. keyboard and how it may affect the price.
The reason we ask for your serial number is two-fold: First, it helps us to quickly identify what model you're selling and to gather the relevant information, and then second it helps prevent mis-identifying your device.
An engraving does affect value, but the exact amount depends on your iPad model. Please reach out to us if your iPad is engraved so we can determine what the price difference would be.
We cannot purchase any devices that are either iCloud locked, Firmware locked, or remotely managed. Please remove/disconnect any locks prior to sending devices in.
Sorry, we currently only accept items from U.S. customers only. We may extend purchases to other places in the near future.
You must be 18 years of age or older.
Majority of the time when a MacBook is liquid damaged the screen is not affected. But once in a while a MacBook's screen can sustain liquid damage along with the MacBook itself. The first liquid damage question during the quote process pertains to the MacBook itself (such as the logic board or internal parts) and doesn't account for the screen. The reason we separate liquid damage for MacBooks and their screens is because when we purchase a liquid damaged MacBook we either refurbish it or use it for parts, and the screen is one of the most expensive parts. So if the screen is also damaged in addition to the MacBook it greatly affects the value.
If you are unsure about your screen being liquid damaged please just select it as good condition and we will just inspect it once it arrives. Chances are your screen is fine, but if there is an issue we'll let you know how it affects your MacBooks value.