You must be at least 18 years old and have the legal right to sell the device.
We are located in Warminster, Pennsylvania, just outside Philadelphia. We purchase devices from customers throughout the United States.
We purchase a wide range of phones, laptops, tablets, desktops, watches, gaming devices, and other electronics.
Because the devices and models we purchase change over time, the easiest way to see whether we currently buy your device is to use the Sell Your Device selector on our website. If your device is listed, you can get an instant quote and submit your order online.
We may still be interested in it.
If your exact device or model is not available through our instant quote system, start with the Sell Your Device selector and choose the Other Device option. Send us the exact model or part number, key specifications, condition, and any relevant details. We'll review it and let you know whether we can make an offer.
Please do not select a similar model or ship an unlisted device until we've confirmed that we can purchase it.
It depends on the device.
Some MacBooks may still qualify even with functional issues, physical damage, or liquid damage, but eligibility depends on the exact model and condition. The quote process for your specific MacBook will show the available condition options and whether we can currently make an offer.
For most other device categories, the device must meet the condition and functionality requirements shown during the quote process.
If you're unsure how to describe your device, contact us before shipping and we'll be happy to help.
No. Devices must be eligible for resale and free of ownership, activation, management, financing, blacklist, or lost/stolen restrictions before we can purchase them.
If your device has an account, firmware, or management lock that can be removed, please remove it before shipping. If you're unsure, contact us first.
Your offer is based on the exact device, configuration, condition, and current resale demand.
Depending on the product, details such as model, processor, storage, memory, connectivity, battery condition, cosmetic wear, and functionality can all affect value. That's why selecting the exact device and answering the condition questions accurately is important.
Our online quote tool uses current pricing for the specific configuration you select.
Yes. For eligible orders, GoRoostr provides free prepaid shipping after you submit your order. Follow the shipping instructions provided with your order and pack your device securely before handing it to the carrier.
Your quote is valid for 14 calendar days from the date you place your order.
To keep that quoted price, your package needs to be handed to the carrier within that 14-day window. Transit time after the carrier accepts the package does not count against your quote.
If you ship after the quote has expired, the value may need to be updated to current pricing. In that case, we recommend getting a new quote before shipping.
When your device arrives, we verify the model, specifications, condition, and functionality against the information used for your quote.
If something is different and it affects the value, we'll email you with a revised offer, or requote, and explain what changed. We may also provide photos when helpful.
You can accept or decline the requote. If you decline a requote, we'll return the device to you at no charge.
We don't provide shipping boxes, but we do provide free prepaid shipping for eligible orders along with packaging instructions.
Use a sturdy box with enough protective material to keep the device from moving during transit. If you're unsure how to pack your device, follow the packaging guidance included with your order or contact us before shipping.
Orders shipped using GoRoostr's prepaid shipping are covered through our shipping protection process, subject to proper packaging and carrier claim requirements.
Please pack your device securely and follow the shipping instructions provided with your order. If a package is lost or arrives damaged in transit, contact us and we'll work through the carrier claim process with you.
The original retail box is usually not required. Only include a charger or other accessories when your quote or order instructions specifically ask for them.
Accessory requirements can vary by device category, so follow the instructions shown with your order. Please don't send extra accessories unless they are requested or included in the quote.
Before selling your iPhone, back up anything you want to keep, turn off Find My iPhone, sign out of your Apple Account, and erase your personal data using Apple's Erase All Content and Settings option.
Remove any physical SIM card you want to keep, and make sure the phone is not financed, blacklisted, activation locked, or reported lost or stolen.
Once that's done, you can sell your iPhone through our online quote process.
Before selling your MacBook, back up any files you want to keep, sign out of your Apple Account, turn off Find My, and erase the Mac using the reset or erase process supported by your version of macOS.
Remove any firmware password or remote-management profile before shipping. A MacBook that is still activation locked, firmware locked, or remotely managed cannot be purchased.
When you're ready, use our MacBook quote flow to select the exact model, specifications, and condition.
GoRoostr is an R2v3-certified electronics facility, and data-bearing devices we purchase are processed using NIST 800-88-aligned data-erasure procedures before resale.
Please back up anything you want to keep before shipping your device. Once data has been erased, it cannot be recovered.
If you need documentation of data erasure, select the available data-erasure report option during your order where offered, or contact us before shipping.
Most regular orders are processed and paid within 1 business day after they arrive, once inspection is complete and the order is ready for payment. Larger orders or orders that need additional review may take longer.
Electronic payments are typically received quickly after they are sent, while mailed checks take additional delivery time.
GoRoostr does not deduct a processing fee from your payout. Depending on your account type, a third-party payment provider may apply its own fees.
For standard online orders, our payout options include company check, Venmo, PayPal, and Zelle. You'll choose your preferred payment method when you place your order.
Make sure the email address, phone number, or account information you provide matches the payment account you want us to use. Bulk or custom transactions may have additional payment options depending on the project.
For Apple devices, repairs, replacement parts, missing parts, or replacement-part warnings can make the device ineligible for purchase.
If your iPhone or iPad shows an "Unknown Part" or other replacement-part message in Settings, or if the device has been repaired or modified, please contact us before shipping so we can confirm eligibility.
We currently purchase devices from customers in the United States.
Most eligible orders in the continental U.S. qualify for our prepaid shipping option. Orders from Alaska, Hawaii, or U.S. territories may require special shipping arrangements and may not qualify for a prepaid label, so please contact us before shipping.
We do not currently accept shipments from outside the United States.
Yes. GoRoostr works with individuals, businesses, schools, and other organizations selling multiple devices at once.
If you're selling a larger batch, visit our bulk electronics buyback page. Depending on what you're selling, you can use the bulk calculator, upload a device list or spreadsheet, or request an assessment for a more complex project.
GoRoostr has been buying electronics since 2012 and operates from our facility in Warminster, Pennsylvania. We are R2v3 certified and also maintain ISO 9001, ISO 14001, and ISO 45001 certifications.
We have thousands of customer reviews online, provide trackable shipping for eligible orders, and keep customers updated as devices move through inspection and payment.
If you'd like to learn more about the company before selling, visit our About GoRoostr page.
Yes. If you haven't shipped your device yet, you're not obligated to send it in and you can simply keep it. You may still receive an automated shipping reminder, which you can disregard.
If your device has already been shipped, contact us as soon as possible. What we can do next will depend on where the order is in the receiving and processing workflow.