Get a quote for the A18 Pro MacBook Neo with 8GB memory and either a 256GB or 512GB SSD. Check Apple menu > About This Mac for the model and memory, then System Settings > General > Storage for capacity. Match the installed capacity, not the space currently free. If the details do not match a listed option, contact us before choosing another configuration.
The current Neo quote flow supports working devices. It does not offer a broken-device purchase. Report screen, keyboard, trackpad, speaker and battery issues using the model’s questions; contact us first if you are unsure which answer applies. For example, Very Good allows barely noticeable body scuffs but no screen marks or dents; Fair covers more visible wear. A missing, damaged or non-genuine Apple charger can reduce the offer.
Back up everything you want to keep and follow Apple’s Mac preparation guide to erase your Neo. Remove Find My and Activation Lock, and have your organization release any management restrictions before shipping. Contact us first about repaired or modified Apple devices. Include only the charger or accessories recorded in your quote or requested in the order instructions.
We verify its configuration, condition and functionality. If a difference affects value, we email an explained revised offer; you can accept or decline for a free return. Most regular orders are processed and paid within one business day after arrival, once inspection is complete and the order is ready for payment. Larger orders or additional review can take longer.