Match the complete LG model and configuration in the quote tool. If there is no exact selection, choose Other Device for review and wait for confirmation before shipping.
Record the full LG model code. Windows System > About helps check the model, processor and installed RAM. Include screen size and whether it is a 2-in-1 instead of only naming LG Gram.
Identify Gram, Gram Pro or Gram SuperSlim and send storage, display and graphics specifications. Describe cosmetic wear, screen damage and battery issues separately, and say whether a charger is available. The family name supports identification but does not guarantee a buying offer.
After an offer is confirmed, back up files and remove accounts, firmware locks and any work or school management. Use the quote instructions for accessories and packing. See our FAQ for inspection and payment.