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Match your HP in the quote tool before proceeding. If the model or configuration is missing, use Other Device for review and wait for an offer confirmation before shipping.
HP System Information identifies the product number; supported notebooks open it with Fn + Esc on the built-in keyboard. Send that number and the generation, not just EliteBook, ProBook or ZBook.
Include processor, RAM, storage and display details, plus graphics for an OMEN, Victus or workstation. Identify a Spectre or OmniBook by its complete model. Describe screen, battery and body condition separately and say whether a charger is available.
Once an offer is confirmed, back up your files and clear accounts, firmware locks and organizational management. Follow the confirmed quote for accessories and packaging; our FAQ explains inspection and payment.