While the bulk process is very similar to our normal selling process, there are a few things you want to know about your Apple devices before you send them in. The two most important things to know are; is my device working or broken and what condition is it in. In this article I will break down what we consider to be working or broken and each of our conditions for MacBooks, iPhones, iPads, and Apple Watches.

Working or Broken?

The first thing you need to know about your device is whether it works or not. Determining the functionality of your device will ensure you get an accurate quote for each of them.

MacBooks:

Working: Must turn on and run fine. All ports must work. Cannot have any liquid damage. A working MacBook may have certain issues such as a broken screen, bad battery, or faulty keyboard/trackpad (not including Touch ID), as long as the issue is properly selected in the next steps. If your issue is not listed please contact us.

Broken: Does not turn on or work properly, has a bad logic board, broken Touch ID, or has some liquid damage. Please note: We cannot accept MacBooks that have been tampered with, have had previous repair attempts, or are severely liquid damaged with no reusable parts.

iPhone/iPad/Apple Watch:

Working: Must turn on and be fully functional. Cannot have any liquid damage. A working device may have certain issues such as a broken screen, bad battery, or blown speakers, as long as the issue is properly selected in the next steps. If your issue is not listed please contact us.

Broken: Does not turn on, has any functional/connectivity issues, or has any liquid damage. Functional issues may include one or more of the following but are not limited to: port or charging issues, WiFi, Cellular, Bluetooth, Microphone etc.

Please keep in mind for mobile devices that at this time we cannot purchase them broken and if they have a bad or broken Touch ID sensor, Face ID camera, or have aftermarket parts.

Conditions:

Now that you have figured out if your device is working or broken, the next step is to determine the physical condition. It is very important to keep our descriptions for condition in mind when selecting it.

MacBooks:

Like New:

Flawless condition with absolutely no marks or any signs of wear. Still new or looks like it just came out of the box.

Very Good:

Very light signs of use such as barely noticeable scratches or scuffs. But no dings, dents, chips, or other signs of use.

Good:

Minor signs of use such as light scratches/scuffs, a few small chips on body, very light dings/dents, etc. But no large dings, dents, or bent corners are present.

Fair:

Significant or large scratches/scuffs, minor dings or dents, lightly bent corners, etc. But no heavy wear or significant/excessive marks are present.

Poor:

Heavy wear or significant marks such as excessive deep scratches/scuffs, large/major dents, etc.

iPhone/iPad/Apple Watch:

Like New:

Flawless condition with absolutely no marks or any signs of wear. Looks like it just came out of the box.

Very Good:

Basically like new with the exception of 1 to 2 extremely light marks on the body such as a tiny chip or barely noticeable scratch. But no other marks on the body, and no marks on the screen whatsoever.

Good:

Light signs of use such as minor scratches or chips on the body, but no significant marks on the body, and no marks on the screen whatsoever.

Fair:

Moderate signs of use such as scratches or chips on the body, minor marks on the screen, some scraping along the body, etc.

Poor:

Significant wear/signs of use such as deep scratches on the body or screen, gouges, bent body, cracked back glass, etc.

Selecting your device accurately and honestly is the best way to have a smooth selling process. Keeping these important factors in mind will ensure that you get the most amount of money for your bulk sale of MacBooks, iPhones, iPads, Apple Watches, or most other Apple devices!